Effective Date: May 1st, 2025
These Terms of Use (“Terms”) govern your access to and use of the Acute XR Customer Portal website (the “Site”), operated by Acute XR (“we,” “us,” or “our”). By registering an account or using this Site in any manner, you agree to be bound by these Terms.
1. Account Registration
To download and use the Calm Quest Launcher and software, you must first create an account on our Site. You agree to provide accurate and complete information during registration, including your name, email address, billing address, and professional details if applicable. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2. Use of the Site
You agree to use the Site for lawful purposes only. You may not use the Site in any way that violates applicable laws, infringes on the rights of others, or interferes with the operation or security of the Site.
3. Personal Information and Privacy
We collect certain personal information during account registration, including name, contact details, and billing address. This information is processed in accordance with our Privacy Policy, which you can review on the following page.
4. Payments and Billing
Payment processing is handled securely through our third-party payment provider, Stripe. By entering your payment information, you agree to be bound by Stripe’s Terms of Service, available at: https://stripe.com/legal. We do not store or access your full payment details. Any issues related to billing or subscriptions should be directed to Stripe or our support team.
5. Connection to Calm Quest Software
These Terms govern the use of our website and registration process. Use of the Calm Quest Launcher and software is subject to a separate End User License Agreement (EULA), which you must review and accept prior to using the software.
6. Termination
We reserve the right to suspend or terminate your account if you violate these Terms or engage in unauthorized or unlawful activity. You may also request account deletion at any time by contacting our support team.
7. Changes to These Terms
We may modify these Terms from time to time. We will notify you of any material changes via email or through the Site. Your continued use of the Site after such updates constitutes your acceptance of the revised Terms.
8. Contact
If you have any questions about these Terms or your use of the Site, please contact us at:
Acute XR
Email: office@acutexr.com
Headquarters: Carrer de Calàbria, 149, Entresòl, 1ª, 08015, Barcelona, Spain
US Address: 838 Walker Rd. Suite 21-2, Dover, 19904 DE, United States