Effective Date: May 1st, 2025
This Privacy Policy describes how Acute XR (“we,” “us,” or “our”) collects, uses, and protects personal information you provide when you create an account or use the Calm Quest website (the “Site”).
1. Information We Collect
When you create an account or interact with our Site, we may collect the following information:
- Full name
- Email address
- Professional information (e.g., license details)
- Billing address and contact details
- IP address and general device/browser information
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Enable access to the Calm Quest Launcher and services
- Process payments (via Stripe)
- Provide customer support
- Comply with legal obligations
3. Payments and Stripe
We use Stripe to process payments. We do not store your credit card information on our servers. Stripe handles all payment data in accordance with their own Privacy Policy, available at https://stripe.com/privacy.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information. Access to your data is restricted to authorized personnel and systems. Data is stored securely and monitored for unauthorized access.
5. Data Retention
We retain your information for as long as your account remains active, and for any additional period necessary to comply with legal or financial obligations. You may request deletion of your account at any time.
6. Your Rights
You have the right to:
- • Access, correct, or delete your personal data
- • Object to or restrict our processing of your data
- • Lodge a complaint with a data protection authority
7. Cookies and Tracking
We may use minimal cookies or browser storage to maintain login sessions or detect site performance issues. We do not use third-party analytics or advertising cookies at this time.
8. Third Parties
We do not sell or share your personal data with third parties except where necessary to provide our services (e.g., payment processing through Stripe), or where required by law.
9. Contact
If you have any questions about this Privacy Policy or your data, please contact us at:
Acute XR
Email: office@acutexr.com
Headquarters: Carrer de Calàbria, 149, Entresòl, 1ª, 08015, Barcelona, Spain
US Address: 838 Walker Rd. Suite 21-2, Dover, 19904 DE, United States